1. Who we are
Stepcoders Services (OPC) Private Limited (“Stepcoders”, “we”, “us” or “our”) provides custom software development, web development, API integration and related technology services. Our business contact address is Jahangirabad, Bulandshahr, Uttar Pradesh, India – 203394.
This policy applies to personal information collected through stepcoders.com and direct enquiries made through the website.
2. Information we collect
We collect information you choose to provide when requesting a quote or contacting us, including:
- your name, email address and phone number;
- your company name and the service you are interested in;
- project requirements and any other information included in your message; and
- correspondence arising from your enquiry.
Our hosting and security providers may also process basic technical information such as IP address, browser type, device information, timestamps and server logs. The enquiry form uses Google reCAPTCHA to reduce spam and automated abuse.
3. Why and how we use information
We use personal information only where reasonably necessary to:
- respond to enquiries and prepare quotations or proposals;
- understand project requirements and provide requested services;
- communicate about an existing or potential client relationship;
- operate, secure and improve our website and enquiry process;
- prevent spam, fraud or misuse; and
- meet legal, accounting or regulatory obligations.
Where processing is based on your consent, you may withdraw that consent by contacting us. Withdrawal does not affect processing already carried out lawfully.
5. Cookies and similar technologies
The site may use essential cookies or local technologies needed for security and basic operation. Google reCAPTCHA may set or read cookies and is governed by Google’s privacy policy and terms. We do not use information submitted through the quote form for third-party advertising.
6. Retention and security
We retain enquiry information only for as long as needed to respond, manage a potential or active business relationship, maintain appropriate business records, and meet legal obligations. Enquiries that do not lead to work are periodically reviewed and deleted when no longer reasonably required.
We use reasonable administrative and technical safeguards designed to protect information against unauthorised access, alteration, loss or misuse. No internet service is completely secure, so we cannot guarantee absolute security.
7. Your rights and choices
Subject to applicable law, you may ask us to:
- confirm whether we hold personal information about you;
- provide access to or a summary of that information;
- correct inaccurate or incomplete information;
- erase information that is no longer required;
- withdraw consent where consent is the basis for processing; or
- address a concern about how your information has been handled.
We may need to verify your identity before completing a request. You may also have the right to nominate another person to exercise certain rights on your behalf as provided by applicable Indian data-protection law.
8. Children and third-party links
Our services are intended for businesses and are not directed at children. We do not knowingly seek personal information from anyone under 18 through this website. Links to third-party websites are provided for convenience; their privacy practices are governed by their own policies.
9. Changes to this policy
We may update this policy to reflect changes in our website, services or legal obligations. The latest version will always appear on this page with its effective date.
10. Contact and grievance enquiries
For a privacy request, question or grievance, email support@stepcoders.com with the subject line “Privacy Request”.
Stepcoders Services (OPC) Private LimitedJahangirabad, Bulandshahr
Uttar Pradesh, India – 203394